Getting the Most Out of Your Next Customer Support Call
Consumers will spend millions of dollars on electronics this year. Now we all know the frustration that can quickly set in if the new piece of electronic equipment you purchased doesn't work as...
View ArticleBuild a strong business with strong customer relationships
Most businesses spent time attracting customers to a product or service, trying to win their trust and then ending the whole process with a sale. That tactic seems obvious to most people. What often is...
View ArticleIf Im Not Satisfied, What Do I Want?
Customer service is all about the customer. As business owners or employees, we have all at one time or another had to deal with an upset customer. What happens when the upset customer is us? Being in...
View ArticleThe Golden Rule of Customer Service
“Do unto others as you’d have them do unto you.” Don’t worry; I’m not trying to take you to Sunday school under the pretense of a business article! However, in one form or another we have learned this...
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